User Terms and Conditions
These Terms and Conditions describe the rules that apply when you use Hustle. They explain our relationship with players, outline account responsibilities, and set out how promotions, deposits and withdrawals, and disputes are handled. By accessing our site or services you agree to comply with these terms and any additional rules published in specific sections of the platform.
Account responsibilities
You are responsible for keeping your account details accurate and secure. Only open one account per person, household, device or payment method as stated in our promotional rules. Do not share login details. We may suspend or close accounts where there is evidence of multiple accounts, collusion, or other irregular activity.
It is your responsibility to notify us immediately if you suspect unauthorised access. We will not be liable for losses resulting from compromised credentials where reasonable steps to protect the account have not been taken.
Eligibility requirements
Access to Hustle is limited to users who meet our eligibility criteria. You must register with truthful information and meet any age and legal requirements that apply where you are located. We may restrict access from certain locations and may refuse registration at our discretion.
We reserve the right to request documentation to verify your identity, payment details or address. Verification may be required before deposits, bonuses are released, or withdrawals are processed.
Acceptable platform use
Use the platform lawfully and in good faith. Prohibited activities include fraud, money laundering, abuse of bonus terms, bonus hacking, automated play where disallowed, and actions intended to manipulate game outcomes or other players. Attempting to bypass technical restrictions or service limits is not permitted.
We monitor activity for fairness and may limit, suspend or close accounts showing suspected abuse. Recovered funds, frozen balances and other remedies may apply where rules have been breached.
General bonus and promotion rules
Promotions are governed by specific terms published with each offer. Where not explicitly provided, bonuses are subject to wagering requirements, eligible-game contribution rules and maximum-bet limits. Bonus use is typically restricted to one per person, household, device, payment method or IP address unless stated otherwise.
Activation and use
Follow the activation steps shown with each promotion to claim an offer. Some offers require a promo code at first deposit, while others are enabled within your account. Failure to follow the stated activation process may forfeit the offer.
Wagering and restrictions
Wagering requirements and eligible games vary by promotion. Table games, live dealer play and jackpot games may contribute differently towards playthrough. We may withhold or void bonuses where we identify abuse or irregular play patterns.
Deposits and withdrawals
We support a range of payment methods as shown in your account cashier. Minimum and maximum amounts, processing times and fees vary by method. We do not publish universal deposit or withdrawal limits here; these are shown in your account and during transactions.
Withdrawals may be subject to identity checks and additional verification. We may require documents to confirm ownership of payment methods and to comply with our anti-fraud procedures.
Dispute resolution
If you have a dispute, contact our support team first at [email protected]. We aim to resolve issues promptly and fairly. If a dispute cannot be resolved through our support team, it will be handled in accordance with the escalation process published in our account help pages.
Updates to terms and conditions
We may update these terms from time to time. Material changes will be published on the site and, where appropriate, notified to account holders. Continued use of the platform after changes are posted constitutes acceptance of the revised terms.